Terms and Service

Terms of Service

Thank you for visiting Alpatro.

By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

📌 General Conditions

By using this website, you confirm that you are at least 18 years old or using it under parental supervision.

We reserve the right to update, modify, or replace any part of these terms at any time.

🛍️ Products & Services

All products are subject to availability.

We reserve the right to limit quantities or discontinue any product at any time.

We strive to display product colors and images accurately, but slight variations may occur.

💳 Pricing & Payments

All prices are listed in INR (₹) and are subject to change without notice.

We accept secure payments through trusted payment gateways.

💵 Cash on Delivery (COD)

COD is available on selected orders/locations only.

Alpatro reserves the right to confirm COD orders via call or message before processing.

Orders may be canceled automatically if not confirmed.

Additional COD charges may apply (if applicable).

🚚 Shipping & Delivery

Delivery timelines are mentioned in our Shipping Policy.

Delays may occur due to unforeseen circumstances beyond our control.

🔄 Returns & Exchanges

Our Exchange & Return Policy governs all return and exchange requests.

Please review it carefully before making a purchase.

❌ Cancellations

Orders can be canceled only before they are shipped.

Once shipped, cancellation is not possible.

⚠️ User Responsibilities

You agree not to misuse the website or engage in fraudulent activities.

Providing false or misleading information may result in order cancellation.

🔐 Privacy

Your personal information is handled according to our Privacy Policy.

⚖️ Limitation of Liability

Alpatro shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

📜 Governing Law

These terms are governed by the laws of India.

Any disputes will be subject to the jurisdiction of the courts in Punjab, India.

📬 Contact Us

For any questions regarding these Terms:

📩 support@alpatro.com